50 Thought Provoking Customer Experience Stats in 10 Categories

Increasingly, the marketing landscape is continuing to change. Empowered consumers, the Internet, and technology are some of the significant forces shaping this new landscape. Marketing or purchasing funnels have been replaced by more descriptive and relevant customer journeys.  Brands that hope to compete in this new environment are facing unprecedented challenges. Managing customer relationships across […]

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Joe Ruiz

This monthly Social Customer Experience Marketing column is contributed by Joseph Ruiz. Joseph is President of Strategic Marketing Solutions, a full-service marketing and consulting firm specializing in web-based integrated Relationship Marketing. Joseph thrives on the ever-changing nature of marketing in the digital age, embracing interactive opportunities, while applying three decades of hands-on expertise in online and traditional marketing. When he’s not helping business-makers navigate through complex marketing challenges, Joseph enjoys reading, working out and traveling just about anywhere…anywhere you can get a digital signal, that is. +Joseph Ruiz

50 Thought Provoking Customer Experience Stats in 10 Categories by Joe RuizMaximize Social Business

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